Delivery

DELIVERY POLICY

We aim to send out all orders within 24hrs of receiving your order (Monday to Friday). Any orders received at a weekend will be sent out on Monday. Orders received over Bank Holidays will be sent out on the first working day following the Bank Holiday.

We have a standard charge for  books listed in our shop for shipping to the UK which is £2.50 for up to 820g. above that weight it is £4.  

For orders outside the UK please email us and we will calculate your postage.

For additional shop stock books, not listed in our online shop, do get in touch.  We may occasionally need to charge higher postage if a book is particularly heavy.

RETURN & EXCHANGE POLICY

We want you to be pleased with your purchase and will provide a refund for the item on receipt of the item in the shop in its original condition.  Please note that we do not refund postage on non-faulty items.

 

Please get in touch to let us know you are sending it back together with the reason for the return and as soon as it arrives back with us in as new condition we will process your refund.

© 2018 Button & Bear Childrens Bookshop Website by Theia & Bug